Eight problems with the Surfers Paradise Revitalisation plan

Play Eight problems with the Surfers Paradise Revitalisation plan video
The Surfers Paradise “revitalisation” plan promises vibrancy and world-class appeal — but beneath the glossy renderings lie eight serious flaws. From cutting off vital traffic arteries to ignoring local business realities, the plan risks creating congestion, fragmentation and decline instead of renewal.

The Council never defines the character of Surfers Paradise

Surfers Paradise is fun city. It is not like other Goldcoast suburbs and it doesn’t care what the others think – we are too busy having fun. You want fancy, go to Main Beach, you want corporate sophistication, go to Broadbeach, you want quiet coastal, there’s plenty to choose from. But you want fun, come to the fun capital. The place with city buzz and beachside chill.

The Council’s plan never tries to understand and celebrate our unique offer. The Surfers Paradise difference. Instead it pines for a veneer of sophistication better suited to somewhere else.

A failure to understand the people & culture

In all the documentation there is never a serious attempt to understand what makes the people of Surfers Paradise tick – the residents or the visitors. The culture of Surfers Paradise is never examined or articulated. The closest it comes to it, is this prosaic run down.  

From the Councils 2020 Place Making Plan

This is troubling when leading with statements like

The Jane Jacobs quote often referenced by place makers internationally.

Even more troubling are statements in their documentation like…

From the 2023 Concept Design.

There it is. The big give away. Calling us "wild and wacky". A fundamental misunderstanding of who we are and what drives us to live here. A comment from a lazy observer who has not the words because they haven't done the work.

It is easy to infer that there is little appreciation for, or recognition of, the existing healthy and active cultures that drive the energy of Surfers Paradise. For those on our shores a dip in the ocean, an early morning surf – these are cultural pursuits that rival any high art. The Council’s statement shows a failure to understand the people and the patronising idea that you need "high culture" to "create a cultural experience".

By failing to understand the people all the other guiding principles lack any meaningful direction. This leads to borrowing ideas and jumping to conclusions with no cultural fit. Activations that are misplaced. Underwhelming outcomes.

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Imported models leads to over reach

Strøget in Copenhagen, Times Square in New York and George Street in Sydney are pointed to as proof that closing the Esplanade to traffic will work but those examples have nothing in common with Surfers Paradise. Landlocked streets lined with shops with no natural attractions, surrounded by alternative routes – these models do not apply to a sunny beach side Esplanade with no shops.

The models quoted have no relevance for the Esplanade. They prove nothing transferable to the Surfers Paradise conditions.

It is these models that are used to justify “pedestrianisation” of the Esplanade – cutting the road and installing a mall. This is a stunning dismissal of what makes Surfers Paradise tick.

They promised Times Square and we got New York gridlock

They brought a mall to the Esplanade and the city gets a geographical barrier. A cut in the circulation connecting the populous eastern edge of the city to the rest of Surfers Paradise and beyond. Surfers Paradise split into a north or south of Cavill divide. With only two single lane one way routes or the highway, local traffic crawls to a standstill.  

A highway, one lane north and one lane south. A fragile network that jams at centre. Blocking the Esplanade divides Surfers Paradise into halves

Lack of a clear objective

To reference Jane Jacobs from earlier, it is people not buildings that we must fit our plans.  
The first problem is vision. There isn’t one. No understanding of the people = no clear purpose. The closest to a clear objective we can find is to “make it more attractive to locals” and even locals is poorly defined.
The simplest brief could have been: “to enhance the Surfers Paradise lifestyle and show it off to the world.” Instead, the project is reduced to strategies without a direction. This creates an inspiration vacuum into which borrowed ideas, pet projects and personal ambitions are thrown.

Maybe this is why the public campaign is so vague: “Surfers Paradise is Changing.” It doesn’t say what we’re changing into, because they can’t say.

The great blanding  

Without a rallying vision we get borrowed suburban solutions feeding a design that is bland, suburban and charmless.
Surfers Paradise is special. It’s a mini Manhattan on the beach in a world beating sub tropical climate where the ocean is the same temperature as your air-conditioner. It is a national draw card.
It commands a unique approach. It deserves its own story be told confident in its own iconography. People should look at the design and go yeah, that’s what Surfers Paradise would do!

It’s not this.

No value given to the scenic drive

By calling the Esplanade a “rat run,” council dismissed its true value. They overlooked a major traffic artery, our scenic drive – a shared experience that defines Surfers Paradise. Ascribing zero value to this asset has allowed the council to erase it to make way for a mall.  

The design doesn’t match the words

The Council’s concept plan for Surfers Paradise looks good on paper. It promises four big strategies: Open to All, Supercharge the Experience, Grow the Green, Amplify Brand Surfers.
But when you look at the design visuals — when you see what they actually plan to build — it becomes clear that there is a chasm between the promises and the design.
The words in the report are bold, but the visuals are timid. Models that have no relevance here are imposed quashing our envied vibrance, jamming the city.

The opportunity

It doesn’t have to be this way.

The council’s own documents show they know Surfers Paradise is special. The failure is in not understanding the culture, which lead to no clear vision, which lead to borrowed solutions, and weak design. Surfers Paradise doesn’t need “change for change’s sake.” It needs a clear vision. And it deserves design that delivers it.

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What can you do?

The 2 Minute Business Survey

Take our short 6 question survey

A small action, but powerful if many of us do it. The results will give us real data to show the impact this closure is having on local business.

Once completed, the survey returns you to this page.

Go to the Actions and Contacts Page

This is where we list the most effective way for residents and visitors to go tell it to the right people.

Call, write or take a survey, we provide links and resources to make it easy for you to have your opinion heard.

Go to the Business Actions Page

If the Esplanade closes and it does not do as advertised it will be a decade of recovery. Its time for you and us to be heard.

There are many businesses in Surfers Paradise who have seen a downturn. It is time for us to band together and show up in numbers. The time is now. Join us.

Call Council, lodge a complaint.

The best number to make a complaint is to the Gold Coast City Council

This is their administrative line and they may  advise you to lodge your complaint online. Below is a link to Council’s Complaints page where you can submit online.

Contact the Division 10 Council

Send your letter to Cr Darren Taylor (Councillor for Division 10). Call the council and lodge a complaint.

Send your story to In Surfers Paradise

A central repository for correspondance about the issues

Sending a letter to Council can be backed up by forwarding a copy to us. With your permission we can also put it on this website as an open letter.

Send your letter to the Federal member for Surfers Paradise

Email John-Paul Langbroek

Contact the Stakeholder Engagement Team

Email the Stakeholder Engagement Team

This is the address supplied for business owners and property managers and anyone looking for more information on the Council’s FAQ page.

GC Have Your Say Survey

Surfers Paradise - Trial Pedestrianisation of The Esplanade

Note this survey’s questions are heavily loaded. They have a narrow positive framing focussed on a set of benefits which may not result from this plan. You are permitted to disagree with the premise of the questions and mark as "Not important" anything you do not consider to have a valid premise.

Make good use of the comments section.

Join us!

Become a member of In Surfers Paradise so we can be stronger together.

List of videos

Here are links to the full report, the summary and extracts on Youtube.

Full Report | https://youtu.be/9ECWXxcSpzQ
Report Summary | https://youtu.be/I7iW_HTrVZs

01 Opening Introduction | https://youtu.be/GYHGkkCX-f8
02 The Esplanade is Already Healthy | https://youtu.be/oaQKPhiy5Rg
03 The Cars on The Esplanade | https://youtu.be/k_2Ky4PLNNU
04 Drove the money away | https://youtu.be/dAlmJ0MZi9c
05 The Bind in the Concept | https://youtu.be/-HYQblzC9eY
06 Road is a Dead Zone | https://youtu.be/asNaRY9pX_g
07 Esplanade Muted | https://youtu.be/Mm1zfUQiM6c
08 Business centre bypassed | https://youtu.be/lon4b5OETdA
09 Surfers Paradise Avoided | https://youtu.be/TyJ5dbglrYs
10 Installing a North South Divide | https://youtu.be/tOG7yXxovng
11 Causing Instant Gridlock | https://youtu.be/T3RAI_nFcY0
12 Risking Our Safety | https://youtu.be/_9ZLZ5Xl7mc
13 Emergency Services | https://youtu.be/z69xPjerw3U
14 Using The Wrong Models | https://youtu.be/o5NFQ3pyFQk
15 Breaking the Fun | https://youtu.be/oDylOU1PC5o
16 Attracting which locals? | https://youtu.be/BqmWRso9AWA
17 Failing their own Strategies | https://youtu.be/tuiMntednDg
18 Bending The 71% | https://youtu.be/iaF_g15nuBc
19 Not listening | https://youtu.be/Lu4kECLlWp8
20 Selling Peace and Quiet | https://youtu.be/j_kC5-4haSY
21 Destroying the Brand | https://youtu.be/wlU-pYtc2yo
22 Who is this for? | https://youtu.be/p8tOC8IsIxE
23 Iconic Design and Disruption | https://youtu.be/HX_ZlaA8aZM
24 No Morning Shade | https://youtu.be/zGDce7Lvtlc
25 The Iconic Scenic Drive | https://youtu.be/DzgeTzWYWJk
26 Alternate Design | https://youtu.be/WjIo8EInrEc
27 Hoons | https://youtu.be/_xaabV16BQo
28 The Missing Piece | https://youtu.be/P6ySApXP33g
Cutting down the Poincianas | https://youtu.be/P8QVWhlGWSU

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The Division Councillors

The Councillors approving the funding can be found here

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